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Have questions about your order, or a general enquiry?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Taylor + Max is a concept shop located in Northern Illinois in the Illinois/Wisconsin stateliness corridor. Our boutique focuses on ethical manufacturing and slow processes which is better for the environment. Our eclectic curation of children's clothing, wooden toys and gifts are mostly handmade by artisans from around the world. We with in demand independent designers such as Soor Ploom, Misha & Puff, Rylee + Cru, Quincy Mae, The Colored Organic, Tocoto Vintage, Minikane Doll, Jellycat and many others.
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